Active Stride does not store credit card or financial information from customers transacting with us via our website. We do store email addresses and shipping addresses and phone numbers. These are stored securely and only staff involved in the web transaction process have access to this information, and then only to process the transaction.
Customer account passwords are not retrievable by anyone, including the software developer. If you have lost or forgotten you password, it can be reset on the login page.
If you have created an account on our online store, and wish to have it deleted permanently, please don't hesitate to contact us.
For any queries, whether about product or this website, please call us on 1300 719 702, email us at shop@activestride.com.au, or drop in to Active Stride, Shop 2, 184 Grey Street, Southbank, or Active Stride Sports Instruments, Level 2 Myer Centre Brisbane.