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Orders are shipped once full payment has been received. For Paypal and Credit Card orders, payment is received the same day. For Direct Deposit orders, payment can take 1-2 business business days. Generally, if the deposit is made before 4pm Sydney time, it's the next business day. Direct Deposit details can be found here in our FAQ.

Picking up from Shop
If you specified you'd like to pick up your web order from the shop, a shipping confirmation email will be sent to you when your order is ready to be picked up. To minimise delays, please bring a printout of your order.

Deliveries to Australian addresses

  • Orders are shipped using Australia Post services - Express Post and Regular Post.
  • Delivery times are generally Australia Post's delivery time plus any payment delays. (Orders are sent from Brisbane). We will contact you regarding your order if we cannot send it by the next business day of your payment being received.
  • Regular Post shipping to Australian postcodes is free and Express Post shipping is a flat $10 to Australian postcodes.
  • All orders $25 or greater:
    • have a unique ID is assigned to the package which can be tracked at www.auspost.com.au, and
    • a signature is required on delivery

     Hint: consider a delivery to your workplace if no-one is usually home to accept the delivery. It may save you a trip to the post office.

  • Deliveries to addresses outside Australia

    • Orders are shipped using the Australia Post service Registered Post International (packages under 2kg) and Express Post International (packages 2kg and over) OR Express Courier International
    • Signature is required on delivery for all services.
    • Tracking is available for Express Courier International at www.auspost.com.au
    • Delivery times are generally Australia Post's delivery time plus any payment delays.
      • Express Courier International - 2-4 working days (to metropolitan cities)
      • Registered Post International and Express Post International - Australia Post quote 3-10 working days plus any customs delays. We will contact you regarding your order if we cannot send it by the next business day of your payment being received.
    • Shipping charges are calculated by weight and the region of the world the package is being shipped to. Charges are calculated and displayed during checkout.
    • Australia Post have a package weight limit of 20kg. We will contact you if your order exceeds this to arrange a delivery method.

    If your country is not listed, please contact us and we will provide you with a quote, and update our website to automatically calculate shipping to your area.